5-Year Limited Warranty and Disclaimers
RenuKrete ® installations are made to last. Our equipment, processes and materials are specifically designed and manufactured for the toughest conditions.
We (RenuKrete NJ LLC, or RenuKrete NY LLC, herein referred to as RenuKrete or as the Company) offer the following warranty to installations performed by licensed RenuKrete ® installers.
The Company warrants that the materials used in the RenuKrete process shall not have defects in material or workmanship for a period of five (5) years from installation. The Company shall determine in its sole discretion whether the product contains a defect in material or workmanship. Variations in texture, size, shape, color, sheen, porosity and hardness in the final product, including such variations in mortar or grout installed by the Company, do not constitute a defect and are not warrantable. Variations in the thickness, color, texture, height, porosity, sheen, hardness and shape of gaps between stones in a RenuKrete installation, including but not limited to in the mortar or grout, do not constitute a defect and are not warrantable. As with any product, the color of the RenuKrete product may fade over time, especially in the outdoors, and such fading is not a defect and is not warrantable. If within this time period RenuKrete determines that the materials contain a defect in material or workmanship, the Company will, at its option, either furnish an equivalent amount of new product or refund a portion of the purchase price of this product to you that reflects the depreciated replacement costs of the defective material. Except as expressly provided herein, the Limited Warranty excludes all labor.
For a period of one (1) year after installation, the Company agrees to either (a) repair any defects using its own representative, or (b) assign a representative to repair any defects at the Company’s own costs, or (c) if the Company at its sole discretion determines the defect to be minor, provide a touch-up kit to Customer at no cost.
The Company disclaims any and all implied warranties, including the implied warranties of merchantability and fitness for a particular purpose.
The Company disclaims any and all incidental or consequential damages, whether based upon breach of express or implied warranty, negligence, strict liability or any other legal theory. The Company disclaims and the Limited Warranty does not cover any damage to the RenuKrete product caused by normal wear and tear, excessive wear, negligence, abuse, excessive use of abrasive materials or tools, failure to follow RenuKrete maintenance instruction, intentional conduct, damage to the substrate material such as cracks, chipping, scratching, thermal expansion and contraction or similar factors that are out of the Company’s control. The Company disclaims and the Limited Warranty does not cover any damage to real or personal property that is outside of the scope of the RenuKrete installation, including but not limited to damage to underlying concrete (cracks, hairline cracks, chipping, spalling, flaking, efflorescence due to slab moisture, other damage due to slab moisture, deterioration etc), settling of slabs, thermal expansion of slabs, settling or movement of underlying soil and/or gravel, and piping systems. The Limited Warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
In the event an error occurs during the installation and the scope of the repair would result in unnecessary and unreasonable destruction of the installation or the cost of repair is disproportionate to the value of the correction, Customer agrees that the Company’s liability will be limited to the diminished value of the installation area with the error.
This warranty is limited to installations made to the Company's specifications. Custom installations, or custom variations of installations, or other installations that in any way differ from Company's specifications in any way due to Customer's request, void this warranty in its entirety.
This warranty is null and void if Customer fails to make payments according to the terms stated herein and on the Installation Contract. This warranty does not apply to work performed by the Company other than installation of the Product, including but not limited to resetting pavers, repairing stamped concrete surfaces, pouring concrete slabs, lifting concrete slabs, repairing coping bricks, painting, installing curbs or blocks, or work of similar nature.