Privacy Policy

COLLECTION OF PERSONAL INFORMATION

When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.

By giving us such information, you will need to consent by using it in the manner described in this policy.

You may withdraw your consent at any time by emailing us at info@renukrete.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.

SMS/TEXT COMMUNICATIONS

When you provide your mobile phone number through our Website or forms, you consent to receive SMS/text messages from RenuKrete for project-related purposes. These purposes may include, but are not limited to, requests for photographs of pool decks, scheduling coordination, and project status updates. These communications are transactional only and will not be used for marketing or promotional content.
Message frequency may vary. Standard message and data rates may apply depending on your carrier and plan. You may opt out of receiving SMS/text messages at any time by replying STOP to any message. You may also reply HELP for assistance.
We may use trusted third-party service providers, such as Twilio, to send and manage these communications. Your phone number and related data will be shared only as necessary to enable delivery of the messages and will not be sold or shared for unrelated purposes.

SECURITY

All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

If you have any further concerns about security, please email our Customer Service team at info@renukrete.com